{"id":447,"date":"2026-03-19T21:37:15","date_gmt":"2026-03-19T14:37:15","guid":{"rendered":"https:\/\/dnlab.work\/india\/help\/complaint\/"},"modified":"2026-03-19T21:37:15","modified_gmt":"2026-03-19T14:37:15","slug":"complaint","status":"publish","type":"help_article","link":"https:\/\/lilystravelagency.com\/india\/help-center\/feedback-complaints\/complaint\/","title":{"rendered":"Complaint"},"content":{"rendered":"<h3>How do I escalate negative feedback?<\/h3>\n<p>If you feel your concern requires immediate attention or escalation, please write to us at support@lilystravelagency.com with the subject line \u201cFeedback Escalation\u201d. Our team will review your case on priority and ensure it is addressed at the right level<\/p>\n<h3>How do I file a complaint?<\/h3>\n<p>For any formal complaints, you can reach out to us at support@lilystravelagency.com with all relevant details (booking ID, issue faced, supporting documents\/screenshots if any). Our team will acknowledge your complaint and work towards providing you with the best possible resolution.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"help_topic":[29],"class_list":["post-447","help_article","type-help_article","status-publish","hentry","help_topic-feedback-complaints"],"acf":[],"_links":{"self":[{"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/help_article\/447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/help_article"}],"about":[{"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/types\/help_article"}],"wp:attachment":[{"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/media?parent=447"}],"wp:term":[{"taxonomy":"help_topic","embeddable":true,"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/help_topic?post=447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}