{"id":5307,"date":"2026-04-13T15:49:12","date_gmt":"2026-04-13T08:49:12","guid":{"rendered":"https:\/\/dnlab.work\/india\/?post_type=team&#038;p=5307"},"modified":"2026-04-16T15:02:09","modified_gmt":"2026-04-16T08:02:09","slug":"lucy-do","status":"publish","type":"team","link":"https:\/\/lilystravelagency.com\/india\/team\/lucy-do\/","title":{"rendered":"Lucy Do"},"content":{"rendered":"<p data-start=\"43\" data-end=\"347\"><strong data-start=\"43\" data-end=\"347\">Lucy Do is a customer-focused travel professional who ensures every part of the journey is handled with care, responsiveness, and coordination. She believes that delivering a great travel experience is a collective effort, and plays an active role in keeping every touchpoint smooth and well-managed.<\/strong><\/p>\n<ul data-start=\"349\" data-end=\"870\">\n<li data-section-id=\"5dj27y\" data-start=\"349\" data-end=\"411\">Over 3 years of experience in tourism and service industry<\/li>\n<li data-section-id=\"1z0tr3b\" data-start=\"412\" data-end=\"530\">Experienced in handling customer feedback with hundreds of reviews across platforms such as Google and TripAdvisor<\/li>\n<li data-section-id=\"p4vkwa\" data-start=\"531\" data-end=\"599\">Strong ability to manage and resolve customer issues effectively<\/li>\n<li data-section-id=\"11o723q\" data-start=\"600\" data-end=\"673\">Known for fast execution, high responsibility, and proactive teamwork<\/li>\n<li data-section-id=\"102o8kb\" data-start=\"675\" data-end=\"775\">Guided by a service mindset that puts the traveller\u2019s experience at the center of every decision<\/li>\n<li data-section-id=\"1t0wwlc\" data-start=\"776\" data-end=\"870\">Believes that excellent service requires alignment and coordination across the entire team<\/li>\n<\/ul>\n<blockquote data-start=\"872\" data-end=\"936\" data-is-last-node=\"\" data-is-only-node=\"\">\n<p data-start=\"874\" data-end=\"936\" data-is-last-node=\"\">\u201cCustomer care is not a department \u2014 it is the whole company.\u201d<\/p>\n<\/blockquote>\n","protected":false},"featured_media":5392,"parent":0,"template":"","meta":{"_acf_changed":false},"department":[69],"class_list":["post-5307","team","type-team","status-publish","has-post-thumbnail","hentry","department-operator-department"],"acf":[],"_links":{"self":[{"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/team\/5307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/team"}],"about":[{"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/types\/team"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/media\/5392"}],"wp:attachment":[{"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/media?parent=5307"}],"wp:term":[{"taxonomy":"department","embeddable":true,"href":"https:\/\/lilystravelagency.com\/india\/wp-json\/wp\/v2\/department?post=5307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}