My room is dirty or not cleaned properly – what can be done?
Inform the hotel reception or housekeeping immediately and request for cleaning or a room change. Most hotels will resolve such issues promptly.
If the issue is not addressed within a reasonable time, please contact Lily’s Travel Agency at [email protected] or via our helpline.
Our team will coordinate directly with the hotel or local vendor to ensure your concern is resolved quickly, either through room service, an upgrade, or a suitable alternative based on availability.
