Hotel Requests

How do I upgrade my room or change my hotel?

Room/hotel changes after booking fall under modifications and are:

Subject to availability of the new room/hotel.

Chargeable, depending on the price difference and partner policy.

Please reach out to the support team, and our team will check and advise you.

How do I request a special arrangement (e.g., celebration)?

Special requests can be shared with us at the time of booking or by writing to [email protected] after booking.

We will coordinate with our partners to check feasibility. Any extra charges (if applicable) will be informed to you in advance.