Lily's Travel Agency Team

Monica Tran

Travel Operations Specialist

Monica is a customer service professional with nearly 2 years of experience in the tourism and hospitality industry. Having worked in tour operations, travel consulting, and customer support, she is dedicated to ensuring every traveller receives timely assistance and a smooth travel experience from start to finish.

  • Nearly 2 years of experience in customer service and tourism
  • Experience in tour operations, travel consulting, and customer support
  • Dedicated to assisting travellers throughout every stage of their journey
  • Strong sense of responsibility and commitment to service quality
  • Friendly, approachable, and able to build trust with customers naturally
  • Focused on creating comfortable and memorable travel experiences

“Happy Customer, Happy Life.”