Southern Vietnam

My wife and I recently completed an 8-day trip to Vietnam, and we had the pleasure of booking through Lily’s Travel Agency. From start to finish, the experience was remarkable. They truly understood our requirements and tailored the itinerary to suit our budget and preferences.The connectivity throughout the trip was seamless, and the customer service was impeccable. We encountered a few challenges along the way, but Lily's team handled everything with great care and efficiency. For instance, I had an issue with shipping my bag from Hanoi to Ho Chi Minh City, and they went above and beyond to help me locate it and even delivered it to my doorstep. Additionally, when my wife forgot her bag at a hotel, they ensured it was recovered and delivered to the airport in time.Language can be a barrier in Vietnam, but Lily’s Travel Agency made everything smooth and easy. Their cabs and buses were always on time, and the spots they chose for us to visit were simply amazing. I also needed assistance finding a doctor for back pain, and they quickly arranged that as well. Even when our flights were delayed, they were incredibly accommodating and rescheduled our plans without any hassle.A special shoutout to Mina and Larissa for their outstanding hard work and dedication. They made our trip truly unforgettable. I highly recommend Lily’s Travel Agency to anyone planning a trip to Vietnam!

We contacted lillys travel and wanted to customize our trip. We mentioned all the places we wanted to visit. Sora was the first person who planned the whole trip very well after a video call meeting. We took all tours and accommodation through lillys travel agency. Everything was arranged within our budget. Also, the customer service agent Lucy was very helpful and ready to help us at anytime when ever we needed. She is truly one of the best we have met so far. She did explain everything to us before we even arrived vietnam through another video call meeting, and everything went accordingly. We took tours in north and central of vietnam and everyday was amazing.

We booked 10 nights 11 days tour from lily’s travel. It was our first International trip as a couple and I booker the tour totally after seeing the reviews on trip advisor. They have guided and answered each and every questions so politely and in detail. Ms. Alice and Ms. Lucy were constantly in touch and keep updating each and every day’s itinerary. Every day’s tour was shared in advance with drivers details and without any hassle we could freely enjoyed the trip because of well planned and executed itinerary. I am glad that I trusted online reviews and go by this tour agency. I think it is no brainer one should definitely book their tour with this agency, they are not only reasonable but also make sure that their guests enjoy the trip even if you go in group, solo or as a couple. Special thanks to Ms. Alice and Ms. lucy for putting so much efforts and let us feel like a family. They are very hardworking and helpful throughout the trip from the day I booked the tour.

A memorable trip to beautiful VIETNAM made possible by Ms . Stella from Lily's travel agency, she customized the itinerary according to our needs and she was always there for help to sort out the things( we didn't encounter one). Ms.lucy ,who took care of the transportation etc. for hassle free journey. I highly recommends the Lily's travel agency for booking a tour of Vietnam.

If you are planning a trip to Vietnam you HAVE to book with Lily’s Travel!!! From Tracy helping us build the most absolutely perfect itinerary, to the day to day help provided to us by Lucy, you will not find better customer service. THEY ARE FABULOUS!! We traveled as a group of 6 to Vietnam, including two small children. Every activity they arranged for us was perfect. Our drivers were always on time and exactly where Lucy said they would be. The food they recommended and selected was DELICIOUS and the hotels they booked were clean and incredibly comfortable. I cannot say enough good things about Lily’s travel. We will be using them again in the future and recommend you do too!! (The team also helped us locate a purse that was left in our airport transfer vehicle and had it shipped to our next hotel - if that isn’t customer service I don’t know what is!) WE LOVE LILY’S TRAVEL!!