May & tracy made our visit to vietnam amazing. We had an amazing experience , all arrangements were done absolutely fabulous. We would love to travel again through lilly travels only ️
4.5/5
TripAdvisor
May & tracy made our visit to vietnam amazing. We had an amazing experience , all arrangements were done absolutely fabulous. We would love to travel again through lilly travels only ️
We just completed our Vietnam trip with Lily's travel and it was such an amazing experience. They planned it so well. Customer support is so good. If anyone is looking to visit Vietnam, I recommend you consider Lily's travels. Special thanks to Tony, Cindy and Rosy for your support!
I booked 9 days tour package with Lily’s Travel and my experience was really good. I was contacted by Emma and May who did all the planning for me and made sure that I just enjoy my time in Vietnam. May helped me to find good restaurants and shopping places in Hanoi and either Emma or May replied my queries immediately. I explored Hanoi city by myself and day tour was arranged for Ninh Binh, Ha Long Bay, Ba Na Hills, Marble Mountains, Cu Chi Tunnels and Mekong Delta by May and Emma. Emma even helped me to book flights from Hanoi to Da Nang and Da Nang to Ho Chi Minh City. I would recommend Lily’s travel agency and would like to thank May, Emma and their team to make my trip so memorable.
We planned Vietnam trip with Lily"s travel and our biggest concern was that we will be paying money in advance to some agency whom we have never met.But from start only Mr. Aaron took keen intrest in our trip planning and later Ms.Mina was fabolous in assisting us through out our trip.Big thanks to both of them for making our trip a success.They were their to assist us at every stage.
We booked our 18 days trip package through Lily's Travel, with all private tours & transfers travelling in Da Nang, Hoi An, Hue, Dong Hoi (Caves) and Ho Chi Minh (Mekong Delta 3 Day trip including hotels & meals). The experience was excellent! The sales representative Sunny replied promptly and customised the itinerary to our wish, and Lucy (Customer Support) took care of us well during the trip. She had a zoom meeting with us to go over the logistics before the trip, and continuously updated us and supported us in our Whatsapp group throughout the trip, and answered any questions we had. She was also very cheerful & caring. Donald the tour guide in Da Nang ( to Marble mountain & Bana Hill) is friendly, humorous & made us laugh a lot. Thank you so much for taking all the beautiful photos for us. The guide for our My Son Sanctuary tour is very professional & friendly. We love the cooking class & exciting Coconut boat ride in Hoi An. Great arrangement. The guide for the Citadel & city tour in Hue was knowledgeable & helpful. Leo the guide for our Paradise Cave & Phnong Nha Cave was excellent & many thanks for taking lots of amazing photos for us. Gon our tour guide for the 3 Days Mekong Delta was fantastic & friendly. He took us to taste some delicious seafood dinner & lunches, very much appreciated. All the drivers were doing a great job, greatly appreciated.The thing that can be improved is having more prompt & proactive communication about the pickup & transfer details (instead of having us asking for it.) Overall we had a wonderful trip with lots of fun & beautiful memories and we would definitely recommend Lily’s Travel to everyone. A big thank you to Lily's Travel, especially Sunny and Lucy. All the best!



