Reviews

Trusted by 1 Million+ Travellers to Run Their Trips End-to-End. Every review here is from a trip planned, operated, and supported by Lily's Travel Agency, before departure, on ground, and till return.
Reni S
5.0/5

We had an incredible trip to Vietnam with Lily's Tour package . Budget friendly,responsible and attentive in communication. Hassle free trip and enjoyed 8 Nights from North to south without any stress that's because of Gina and Zoey from Lily's Tour agency. Even the hotels were good enough booked by them. Breakfast included . I Highly recommend if anyone looking for a hassle free and budget friendly trip to Vietnam.

Originally reviewed on Tripadvisor
Purva
5.0/5

Good experience.. very well planed trip really good.. stella and Lucy our your operator.. both of them are very helpful.. very kind.. very nice overall Good experience

Originally reviewed on Tripadvisor
Annette D
5.0/5

We had a fantastic time in Hanoi with Lilys travel organising all our transport including sleeper bus to Sapa . Very good guides and taxis . Very good communications plus a hot line if needed .Sam and Stella was behind us all the time checking up if we are ok ! Senior travellers this is the way to go . We loved Vietnam .Will be back with Sam and Stella

Originally reviewed on Tripadvisor
Edna Jade G
4.0/5

Sam and Cate were very on spot and on time with every little detail of our 11 day, 10 night trip from Hanoi to Ho Chi Minh City. With so many items in our itinerary, they never failed to put us in the right place at the right time. Supplying us with detail instructions, contact numbers and times of pick up, our travels went very smoothly. You can tell they were genuinely concerned that we enjoyed our tour and we did. Thank you ladies for a wonderful experience.The reason why I gave this tour a 4 out of 5 was because they will include ‘tourist traps’ on route to the highlight of the day that was time spent in mini tours that were all about selling you products to spend $$$. To be fair, it was interesting to go through the factories to see how they made these ‘products’ but I’m not a shopper so if you are, then you’ll probably enjoy it all.

Originally reviewed on Tripadvisor
Culture61268803154
5.0/5

Definitely one of the best tours with Lily Travel. Been booking with them for multiple times already. Please do join their tour and book with them for the best experience possible!We love Lily Travel ️

Originally reviewed on Tripadvisor
JW
5.0/5

Great tours organized by Lily Travel. We went to Lily Travel to do sightseeing in Hanoi. We were introduced a few one-day tours and we went to Trang An and Lan Ha Bay. The scenery is really nice! Mina has done an excellent job in organizing the tours for us and made sure that we are well taken care of.Thank you, Mina!

Originally reviewed on Tripadvisor
Narumi
5.0/5

As this was our first time to Vietnam and only had limited time, we made a bit ambitious itinerary which hard to do if you arrange by yourself. Randomly, we contacted Lily's Travel Agency through google and talked to Doris. Doris was very attentive to accommodate our preferences and very fast to respond us with the offering. Next day, Mina contacted us to specify the schedule day by day i.e. driver, tour guide, hotel, cruise. All the arrangements went smoothly. She also recommended us with restaurants, cafes, shops near our hotel. In summary, our short gateway at Hanoi & Sapa was wonderful. We really recommend Lily travel to arrange your private trip while in Vietnam. Thank you so much for Doris & Mina and all team of Lily Travel. They are amazing, any time we need their help, they will respond immediately. We will contact them again for future Vietnam trip.

Originally reviewed on Tripadvisor
Ana Cláudia N
5.0/5

Lily’s travel have our hole trip planned and it was amazing! They were always available for us and specially Mina ️ everything was like we wanted! I surely recommend to book a trip with this agency, they take care of everything.

Originally reviewed on Tripadvisor
Wonjong
5.0/5

Mina helped us plan everything smoothly, from Halong Bay to Sapa, and even little details like SIM cards and local food spots. The service was not only efficient but also genuinely caring. You can feel their passion in everything they do

Originally reviewed on Tripadvisor
Thomas Chee
5.0/5

We went on a 11 days tour to Hanoi, Vietnam in June 2025. Thanks to Mina and Olivia from Lily’s Travel for arranging our 3d4n trip to Sapa and a day trip Halong Bay, both enjoyable and fulfilling. They were prompt to our queries including weekends, and provided general travel tips and food suggestions.

Originally reviewed on Tripadvisor