Booking and Payment Policies

The customer will receive a payment confirmation receipt via email within 15 minutes after successful booking. The booking confirmation voucher will be sent via email within 48 hours after the deposit has been received. A deposit of 30% of the total tour cost is required to confirm the booking. This does not include prepaid services such as flight tickets, train tickets, early bird offers, or other services requiring advance payment. The remaining balance must be paid on the tour’s starting date.

Cancellation Policies

Cancellation fees are calculated based on the total booking value, according to the following conditions: 30 days or more before departure: The deposit will be refunded after deducting any applicable cancellation fees charged by service providers, including airlines, cruise operators, railway companies, and hotels. 29–20 days before departure: A cancellation fee of 30% of the total booking value will apply, plus any applicable cancellation fees charged by service providers. 19–15 days before departure: A cancellation fee of 50% of the total booking value will apply, plus any applicable cancellation fees charged by service providers. 14–7 days before departure: A cancellation fee of 70% of the total booking value will apply, plus any applicable cancellation fees charged by service providers. Less than 7 days before departure or no-show: A cancellation fee of 100% of the total booking value will apply.

Payment Terms Policies

100% of the total tour cost must be paid by the tour’s starting date, in accordance with the agreed payment schedule.

Changing tour program and refund policies

Once the final itinerary, services, and prices have been agreed upon and the booking deposit has been paid, any requested changes will be subject to the following conditions. Changes requested at least 15 days before departure: Customers may request up to 3 itinerary changes free of charge. Additional changes from the 4th request onward will incur extra fees. Free changes do not apply to flight tickets, train tickets, prepaid services, early bird offers, or hotel bookings subject to separate cancellation or amendment policies. Changes requested less than 15 days before departure: Lily’s Travel reserves the right to refuse changes. Any additional costs incurred due to approved changes must be paid by the customer. Changes requested after the tour has started: Lily’s Travel reserves the right to refuse changes. Customers will be responsible for any additional costs resulting from approved changes. In the event of unforeseen circumstances such as natural disasters, storms, accidents, injuries, or food poisoning, Lily’s Travel will provide assistance with itinerary changes or refund arrangements where applicable.

Approved refunds will be processed within 10–14 business days. Refunds will be issued through the original payment method. Any bank charges, intermediary bank fees, or applicable administrative fees will be borne by the customer. In cases of force majeure, including natural disasters, flight cancellations, epidemics, or other unforeseen circumstances beyond reasonable control, both parties will discuss and agree on an appropriate resolution. If Lily’s Travel is able to resell services cancelled by the customer, the amount recovered from the resale will be refunded to the customer.

Additional Terms and Conditions

Flight delays, flight changes, or passport-related issues caused by the customer do not automatically exempt the booking from the applicable cancellation policy. Lily’s Travel will provide reasonable assistance where possible. No refunds will be provided for uncontrollable circumstances such as hotel construction or adverse weather conditions, except where otherwise agreed under applicable force majeure arrangements. Private tour prices may be adjusted if the number of participants decreases, as transportation and tour guide costs may remain unchanged. Tour itineraries may be adjusted due to weather conditions, government regulations, local policies, or other unexpected circumstances. Customers will be informed when such changes occur. By confirming the booking, customers acknowledge and agree to the applicable terms and conditions.

Destinations

Activities

Hanoi – Sapa – Ha Long Bay

5 Days 4 Nights

5.0(62)

Trip at a Glance

Transfer Included
Airport Pickup
Group Tour
Boat Trip
Meals Included
Guided Tour

Trip Highlights

Experience an overnight train ride from Hanoi to Sapa, offering a unique and classic way to travel to the breathtaking mountainous region of Northern Vietnam.
Discover the authentic local life in Cat Cat Village, home to the Black H’mong ethnic people, and capture stunning photos at the Moana Sapa check-in complex with its iconic Bali Heaven Gate and Giant Moana Statue.
Conquer the “Roof of Indochina” by taking a scenic cable car ride to Fansipan Peak, offering spectacular panoramic views of the Sapa valleys from an altitude of over 2,800 meters.
Enjoy a relaxing overnight cruise on Ha Long Bay, featuring emerald waters, kayaking or swimming in peaceful lagoons, a breathtaking sunset over the Gulf of Tonkin, and an authentic Vietnamese cooking demonstration onboard.

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DAY 1 HANOI ARRIVAL – OVERNIGHT TRAIN TO SAPA

Hanoi Arrival & Free Time

Welcome to the bustling and historic city of Hanoi! Upon your arrival, you will have the day completely free at your leisure to relax and settle in.

Discover the City Center at Your Own Pace

Make the most of your free time by stepping out to explore the charming streets of Vietnam’s capital. We highly recommend visiting the famous Train Street for a unique local coffee experience, wandering through the vibrant stalls of Dong Xuan Market, or exploring other historic landmarks and hidden gems in the city center right near your hotel.

Evening: Board the Overnight Train

In the evening, get ready for a classic travel experience as you board the overnight train to Sapa. Settle into your cozy cabin, relax, and let the rhythmic rocking of the train lull you to sleep while you travel toward the breathtaking mountainous region of Northern Vietnam.

Train Transfer

Overnight on train

From

Hanoi

Sapa

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DAY 2 CAT CAT VILLAGE – MOANA SAPA

Morning: Arrive in Sapa

Arrive in the misty and charming Sapa Town, where you will be immediately greeted by the sight of locals in the colorful traditional costumes of the H’mong, Dzao, and Tay ethnic people. Our driver will pick you up at the station and transfer you to begin your exciting day.

Explore Cat Cat Village

Take a short walk to the gate of Cat Cat Village, beautifully nestled at the bottom of a deep valley at the foot of Fansipan Peak. This village is home to the Black H’mong ethnic people. Our local guide will walk you through the village to discover the fascinating daily life and traditional activities of the locals.

Valley Trekking & Waterfall

Continue your trek down to the valley bottom to admire a stunning waterfall, where the French once built a Hydraulic Power Station. Stop to take memorable photos with the beautiful bridge and cascading waterfall. Afterward, walk uphill to meet the bus for your transfer back to Sapa. (Note: The trekking distance is about 2.5km and takes around 2 hours).

Lunch

Enjoy a delicious lunch at a local restaurant to recharge your energy after the morning trek.

Afternoon: Moana Sapa Check-in

Transfer to Moana Sapa, a highly famous photo check-in complex perfect for photography and social media lovers. Unleash your creativity at iconic structures like the Bali Heaven Gate, Infinity Lake, Golden Hand Bridge, Swing area, and the impressive Giant Moana Statue.

Evening: Sapa Town by Night

Return to Sapa Town and check into your hotel. You have the evening completely free to relax, explore the town’s vibrant night activities, visit the local market, or try some delicious mountain street food on your own.

Activity

Exploring Cat Cat Village

Ticket Included

1 / 3

2 / 3

3 / 3

Activity

Trekking

Ticket Included

1 / 3

2 / 3

3 / 3

Activity

Visiting Moana Sapa

1 / 3

2 / 3

3 / 3

Shuttle Bus

Transfer by bus

From

Cat Cat Village

Moana Sapa

Vista Sapa Hotel

Stay At

Vista Sapa Hotel

Check In 2:00 PM 1N Check Out 12:00 PM (Noon)

Stays will be allocated based on availability or similar category

Gallery

Sapa Vista Hotel

Day Meals

Lunch at local restaurant

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DAY 3 FANSIPAN CABLE CAB – TRANSFER TO HANOI BY BUS

Morning: Breakfast at the Hotel

Start your day with a hearty breakfast at your hotel to fuel up for an exciting and active morning ahead.

Fansipan Cable Car Journey

After breakfast, our driver will take you to the Cable Car Station. Embark on a thrilling 20-minute cable car ride, soaring through the clouds and offering spectacular, panoramic views of the terraced valleys and majestic mountain ranges below.

Conquer the “Roof of Indochina”

Step out at an impressive altitude of 2,800 meters, where you will have plenty of time to take in the breathtaking scenery and snap stunning photos. Visit the beautiful spiritual pagodas nestled in the mountains, and then challenge yourself to a trek of 600 stone steps to finally reach the peak of Fansipan—proudly known as the “Roof of Indochina”. (Note: You will spend about 1.5 hours here for hiking and exploring).

Afternoon: Return to Sapa & Transfer to Hanoi

Take the cable car back down to the station and return to Sapa Town. From here, you will board a comfortable sleeping bus for your relaxing and scenic transfer back to Hanoi.

Activity

Cable Car to Fansipan

Ticket Included

1 / 3

2 / 3

3 / 3

Shuttle Bus

Transfer by bus

From

Vista Sapa Hotel

Cable Car Station

Sapa Town

Cabin Bus

Tranfer by cabin bus

From

Sapa

Hanoi

Stay At

Hoa Binh Hotel Hanoi

Check In 2:00 PM 1N Check Out 12:00 PM (Noon)

Stays will be allocated based on availability or similar category

Gallery

Hoa Binh Hotel

Day Meals

Breakfast at hotel

Lunch at local restaurant

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DAY 4 HANOI – HALONG BAY CRUISE

Morning: Transfer to Tuan Chau Marina

Begin your breathtaking cruise experience with a comfortable transfer from Hanoi to Tuan Chau Marina. Upon arrival, you will be warmly welcomed by the friendly crew before boarding a tender boat to reach your elegant cruise vessel.

Afternoon: Welcome Aboard & Emerald Waters

As your magnificent journey begins, relax with a refreshing welcome drink and enjoy a delicious lunch featuring local specialties. Marvel at the stunning seascape of Ha Long Bay as you sail past thousands of dramatic limestone islands rising from the emerald waters. Later in the afternoon, explore a peaceful area of the bay—perfect for kayaking or enjoying a refreshing swim in the calm, clear waters.

Late Afternoon: Sunset & Cooking Demonstration

Back on board, enjoy some leisure time soaking in the Jacuzzi pool, or take part in a fun and interactive Vietnamese cooking demonstration. Alternatively, simply unwind on the sundeck with a drink in hand while watching a spectacular sunset over the Gulf of Tonkin.

Evening: Dinner & Night Activities

Savor a beautifully prepared dinner in an intimate setting on the bay. Afterward, the night is yours! Relax at the sky bar, treat yourself to a spa service, or try your luck with a fun round of squid fishing on the deck. Fall asleep to the gentle lull of the waves as you spend a peaceful night on the cruise.

Activity

Cooking Class

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3 / 3

Activity

Swimming

1 / 3

2 / 3

3 / 3

Activity

Kayaking

1 / 3

2 / 3

3 / 3

Activity

Squid Fishing

1 / 3

2 / 3

3 / 3

Activity

Sightseeing boat

Ticket Included

1 / 3

2 / 3

3 / 3

Shuttle Bus

Transfer by bus

From

Hoa Binh Hotel Hanoi

Tuan Chau Marina

Stay At

Halong Fantasea Cruise

Check In 2:00 PM 1N Check Out 12:00 PM (Noon)

Stays will be allocated based on availability or similar category

Gallery

Halong Fantasea Cruise

Day Meals

Breakfast on cruise

Lunch on cruise

Dinner on cruise

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DAY 5 HALONG BAY - HANOI - DEPARTURE

Start your morning on Ha Long Bay with a peaceful Tai Chi session on the sundeck, energizing your body and mind as the sun rises over the horizon.

Enjoy a light breakfast while the cruise slowly returns to cruise pier, offering final glimpses of the bay’s stunning limestone formations. After your kayak exploration, return to the cruise for cabin check-out and a relaxing lunch onboard.

By late morning, disembark at Tuan Chau Marina and conclude your cruise experience.

Transfer back to Hanoi by your Private car and free at leisure for your own discovery in Hanoi

Airport Transfer

To ensure a smooth departure, our driver will arrive at your hotel 3 hours before your scheduled flight time. Sit back and enjoy a comfortable private transfer directly to the airport.

Farewell & Safe Flight

Complete your check-in and fly back home. Have a safe flight, and thank you for choosing us to organize your Vietnam trip. We hope you carry home wonderful memories and see you again soon!

Activity

Tai Chi on Cruise

1 / 3

2 / 3

3 / 3

Shuttle Bus

Transfer by bus

From

Hanoi

Airport

Day Meals

Breakfast on cruise

Trip Summary

10 Activities 6 Transfers 3 Hotels

Day 1 - HANOI ARRIVAL – OVERNIGHT TRAIN TO SAPA

Transfer: Transfer from Hanoi to Sapa

Day 2 - CAT CAT VILLAGE – MOANA SAPA

1 3 1

3 Activities:

Exploring Cat Cat Village
Trekking
Visiting Moana Sapa

Transfer: Transfer from Cat Cat Village to Vista Sapa Hotel

Hotel: Check-in at Vista Sapa Hotel

Lunch at local restaurant

Day 3 - FANSIPAN CABLE CAB – TRANSFER TO HANOI BY BUS

1 1 2

Activity: Cable Car to Fansipan

2 Transfers:

Transfer from Vista Sapa Hotel to Sapa Town
Transfer from Sapa to Hanoi

Hotel: Check-in at Hoa Binh Hotel Hanoi

Breakfast at hotel

Lunch at local restaurant

Day 4 - HANOI – HALONG BAY CRUISE

1 5 1

5 Activities:

Cooking Class
Swimming
Kayaking
Squid Fishing
Sightseeing boat

Transfer: Transfer from Hoa Binh Hotel Hanoi to Tuan Chau Marina

Hotel: Check-in at Halong Fantasea Cruise

Breakfast on cruise

Lunch on cruise

Dinner on cruise

Day 5 - HALONG BAY - HANOI - DEPARTURE

1 1

Activity: Tai Chi on Cruise

Transfer: Transfer from Hanoi to Airport

Breakfast on cruise

From USD

$476

$396 Per Person

Nature Escape

From / To: Hanoi / Hanoi

Places: Hanoi, Sapa, Ha Long Bay

Meals: 3B - 3L - 1D

What’s inside the package?

Inclusions

All activities on the itinerary
24/7 hotline support guaranteed.
Meals (not drink) as stated in the itinerary (B: Breakfast; L: Lunch)
Experienced English-speaking guide;
Entrance fees for all visits as mentioned in the itinerary;
All transportation on tour
Accommodation

Exclusions

Drinks
Early check in & late check out room
Travel insurance (we highly recommend that you purchase adequate insurance).
International flight tickets or domestic flights
Vietnam Visa
Tipping for guides, drivers, hotel staff, restaurant staff, boat rider, etc.
Personal expenses, such as laundry, telephone, drinks, etc.
Meals, if not specified in the itinerary
All other services not specified in the itinerary Surcharge for Peak season, Tet Lunar New year holidays, and compulsory dinner at some hotel & resort on Xmas and New Year’s Eve.

Booking and Payment Policies
- The customer will receive a payment confirmation receipt via email within 15 minutes after successful booking.
- The booking confirmation voucher will be sent via email within 48 hours after the deposit has been received.
- A deposit of 30% of the total tour cost is required to confirm the booking. This does not include prepaid services such as flight tickets, train tickets, early bird offers, or other services requiring advance payment.
- The remaining balance must be paid on the tour’s starting date.
Cancellation Policies
Cancellation fees are calculated based on the total booking value, according to the following conditions:
- 30 days or more before departure: The deposit will be refunded after deducting any applicable cancellation fees charged by service providers, including airlines, cruise operators, railway companies, and hotels.
- 29–20 days before departure: A cancellation fee of 30% of the total booking value will apply, plus any applicable cancellation fees charged by service providers.
- 19–15 days before departure: A cancellation fee of 50% of the total booking value will apply, plus any applicable cancellation fees charged by service providers.
- 14–7 days before departure: A cancellation fee of 70% of the total booking value will apply, plus any applicable cancellation fees charged by service providers.
- Less than 7 days before departure or no-show: A cancellation fee of 100% of the total booking value will apply.
Payment Terms Policies
- 100% of the total tour cost must be paid by the tour’s starting date, in accordance with the agreed payment schedule.
Changing tour program and refund policies
- Once the final itinerary, services, and prices have been agreed upon and the booking deposit has been paid, any requested changes will be subject to the following conditions.
- Changes requested at least 15 days before departure: Customers may request up to 3 itinerary changes free of charge. Additional changes from the 4th request onward will incur extra fees.
- Free changes do not apply to flight tickets, train tickets, prepaid services, early bird offers, or hotel bookings subject to separate cancellation or amendment policies.
- Changes requested less than 15 days before departure: Lily’s Travel reserves the right to refuse changes. Any additional costs incurred due to approved changes must be paid by the customer.
- Changes requested after the tour has started: Lily’s Travel reserves the right to refuse changes. Customers will be responsible for any additional costs resulting from approved changes.
- In the event of unforeseen circumstances such as natural disasters, storms, accidents, injuries, or food poisoning, Lily’s Travel will provide assistance with itinerary changes or refund arrangements where applicable.
Refund Policies
- Approved refunds will be processed within 10–14 business days.
- Refunds will be issued through the original payment method.
- Any bank charges, intermediary bank fees, or applicable administrative fees will be borne by the customer.
- In cases of force majeure, including natural disasters, flight cancellations, epidemics, or other unforeseen circumstances beyond reasonable control, both parties will discuss and agree on an appropriate resolution.
- If Lily’s Travel is able to resell services cancelled by the customer, the amount recovered from the resale will be refunded to the customer.
Additional Terms and Conditions
1. Flight delays, flight changes, or passport-related issues caused by the customer do not automatically exempt the booking from the applicable cancellation policy. Lily’s Travel will provide reasonable assistance where possible.
2. No refunds will be provided for uncontrollable circumstances such as hotel construction or adverse weather conditions, except where otherwise agreed under applicable force majeure arrangements.
3. Private tour prices may be adjusted if the number of participants decreases, as transportation and tour guide costs may remain unchanged.
4. Tour itineraries may be adjusted due to weather conditions, government regulations, local policies, or other unexpected circumstances. Customers will be informed when such changes occur.
5. By confirming the booking, customers acknowledge and agree to the applicable terms and conditions.