Booking and Payment Policies

The customer will receive a payment confirmation receipt via email within 15 minutes after successful booking. The booking confirmation voucher will be sent via email within 48 hours after the deposit has been received. A deposit of 30% of the total tour cost is required to confirm the booking. This does not include prepaid services such as flight tickets, train tickets, early bird offers, or other services requiring advance payment. The remaining balance must be paid on the tour’s starting date.

Cancellation Policies

Cancellation fees are calculated based on the total booking value, according to the following conditions: 30 days or more before departure: The deposit will be refunded after deducting any applicable cancellation fees charged by service providers, including airlines, cruise operators, railway companies, and hotels. 29–20 days before departure: A cancellation fee of 30% of the total booking value will apply, plus any applicable cancellation fees charged by service providers. 19–15 days before departure: A cancellation fee of 50% of the total booking value will apply, plus any applicable cancellation fees charged by service providers. 14–7 days before departure: A cancellation fee of 70% of the total booking value will apply, plus any applicable cancellation fees charged by service providers. Less than 7 days before departure or no-show: A cancellation fee of 100% of the total booking value will apply.

Payment Terms Policies

100% of the total tour cost must be paid by the tour’s starting date, in accordance with the agreed payment schedule.

Changing tour program and refund policies

Once the final itinerary, services, and prices have been agreed upon and the booking deposit has been paid, any requested changes will be subject to the following conditions. Changes requested at least 15 days before departure: Customers may request up to 3 itinerary changes free of charge. Additional changes from the 4th request onward will incur extra fees. Free changes do not apply to flight tickets, train tickets, prepaid services, early bird offers, or hotel bookings subject to separate cancellation or amendment policies. Changes requested less than 15 days before departure: Lily’s Travel reserves the right to refuse changes. Any additional costs incurred due to approved changes must be paid by the customer. Changes requested after the tour has started: Lily’s Travel reserves the right to refuse changes. Customers will be responsible for any additional costs resulting from approved changes. In the event of unforeseen circumstances such as natural disasters, storms, accidents, injuries, or food poisoning, Lily’s Travel will provide assistance with itinerary changes or refund arrangements where applicable.

Approved refunds will be processed within 10–14 business days. Refunds will be issued through the original payment method. Any bank charges, intermediary bank fees, or applicable administrative fees will be borne by the customer. In cases of force majeure, including natural disasters, flight cancellations, epidemics, or other unforeseen circumstances beyond reasonable control, both parties will discuss and agree on an appropriate resolution. If Lily’s Travel is able to resell services cancelled by the customer, the amount recovered from the resale will be refunded to the customer.

Additional Terms and Conditions

Flight delays, flight changes, or passport-related issues caused by the customer do not automatically exempt the booking from the applicable cancellation policy. Lily’s Travel will provide reasonable assistance where possible. No refunds will be provided for uncontrollable circumstances such as hotel construction or adverse weather conditions, except where otherwise agreed under applicable force majeure arrangements. Private tour prices may be adjusted if the number of participants decreases, as transportation and tour guide costs may remain unchanged. Tour itineraries may be adjusted due to weather conditions, government regulations, local policies, or other unexpected circumstances. Customers will be informed when such changes occur. By confirming the booking, customers acknowledge and agree to the applicable terms and conditions.

Destinations

Activities

Hanoi – Ninh Binh – Ha Long Bay 1 Day

4 Days 3 Nights

5.0(3)

Trip at a Glance

Transfer Included
Airport Pickup
Group Tour
Boat Trip
Meals Included
Guided Tour

Trip Highlights

Discover the rich history and culture of Hanoi by visiting the 11th-century Temple of Literature, the historic Hoa Lo Prison Museum, and experiencing the unique, bustling atmosphere of the famous Train Street.
Explore the ancient capital of Hoa Lu and enjoy a relaxing cycling activity through picturesque local villages to experience the serene countryside of Ninh Binh.
Take a scenic boat ride through Trang An, a mesmerizing UNESCO World Heritage Site famous for its tunnel cave systems, and conquer 500 steps to the peak of Mua Cave for breathtaking panoramic views of Tam Coc.
Embark on a magnificent cruise in Ha Long Bay, featuring a visit to the spectacular Surprising Cave, kayaking or taking a bamboo boat through Luon Cave, and enjoying a beautiful sunset over the limestone islands from the sundeck.

Day 1 1 / 5

Day 1 2 / 5

Day 1 3 / 5

Day 1 4 / 5

Day 1 5 / 5

DAY 1 HANOI ARRIVAL – CITY TOUR HALF DAY

Morning: Airport Pick-up & Hotel Transfer

Welcome to Hanoi! Upon your arrival at the airport, our private car will warmly greet you and transfer you directly to your hotel. Take some time to rest and freshen up before starting your city exploration.

01:30 PM: Temple of Literature

Get picked up from your hotel to begin your exciting half-day city tour. Your first stop is the magnificent Temple of Literature. Established in the 11th century, this peaceful and historic site is proudly known as the first university of Vietnam.

03:15 PM: Hoa Lo Prison Museum & Train Street

Leave for the famous Hoa Lo Prison Museum. Originally used by French colonists in Indochina for political prisoners, and later known to American POWs as the “Hanoi Hilton” during the Vietnam War, this museum offers a profound glimpse into the country’s history. Afterward, experience the unique local lifestyle by visiting the iconic Train Street, a bustling and highly photogenic spot right in the heart of the city.

04:15 – 04:30 PM: Tour Finishes

Your half-day city tour concludes, and you will be dropped off at the meeting point. You now have free time to enjoy dinner, relax, or continue exploring the charming streets of Hanoi’s Old Quarter at your own pace.

Activity

Visiting Temple of Literature

Ticket Included

1 / 3

2 / 3

3 / 3

Activity

Visiting Hoa Lo Prison Museum

Ticket Included

1 / 3

2 / 3

3 / 3

Shuttle Bus

Transfer by bus

From

La Passion Classic Hotel

Temple of Literature

Hoa Lo Prison Museum

La Passion Classic Hotel

Stay At

La Passion Classic Hotel

Check In 2:00 PM 1N Check Out 12:00 PM (Noon)

Stays will be allocated based on availability or similar category

Gallery

La Passion Classic Hotel

Day 2 1 / 6

Day 2 2 / 6

Day 2 3 / 6

Day 2 4 / 6

Day 2 5 / 6

Day 2 6 / 6

DAY 2 HOA LU – TRANG AN – MUA CAVE

07:00 – 07:50 AM: Hotel Pick-up

Our friendly tour guide and driver will pick you up from your hotel in the Hanoi Old Quarter to begin the scenic journey to Ninh Binh province.

09:15 AM: Short Break

Take a quick 15-20 minute rest stop along the way to stretch your legs, use the facilities, or grab a light snack before continuing the trip.

10:30 AM: Explore Hoa Lu Ancient Capital

Step back in time as you arrive at Hoa Lu, the ancient capital of Vietnam (from 968 to 1010). Visit the historic temples dedicated to King Dinh and King Le to delve into the fascinating history of the Dinh, Le, and Ly dynasties.

11:15 – 11:45 AM: Countryside Cycling & Relaxation

Hop on a bicycle for a fun 30-minute ride to discover the peaceful daily life of the local people. If you prefer to rest, you can stay back at the restaurant to take in the stunning views of the surrounding lakes and valleys, or even enjoy a refreshing swim in the pool (during summer time).

01:15 – 01:30 PM: Trang An Scenic Boat Ride

Experience the breathtaking beauty of Trang An, a UNESCO World Heritage Site. Enjoy a relaxing 1.5-hour boat ride gliding through its mesmerizing tunnel cave system and spectacular landscapes—famous for being featured in the Hollywood blockbuster Kong: Skull Island.

03:30 PM: Conquer Mua Cave (Hang Múa)

Continue your adventure with a visit to Mua Cave. Challenge yourself to climb the 500 stone steps to the peak of Ngoa Long Mountain, where you will be rewarded with a spectacular, panoramic view of the Tam Coc valley and the city below.

04:30 – 05:00 PM: Return Journey

Board the bus and begin your comfortable transfer back to Hanoi.

07:00 – 07:30 PM: Arrive in Hanoi

Our driver will drop you off safely at your hotel in the Old Quarter, wrapping up an amazing day of exploration in Ninh Binh.

Activity

Visiting Hoa Lu Ancient Capital

Ticket Included

1 / 3

2 / 3

3 / 3

Activity

Exploring Trang An Heritage Site

Ticket Included

1 / 3

2 / 3

3 / 3

Activity

Conquering Mua Cave

Ticket Included

1 / 3

2 / 3

3 / 3

Shuttle Bus

Transfer by bus

From

La Passion Classic Hotel

Hoa Lu Ancient Capital

Trang An Heritage Site

Mua Cave

La Passion Classic Hotel

Stay At

La Passion Classic Hotel

Check In 2:00 PM 1N Check Out 12:00 PM (Noon)

Stays will be allocated based on availability or similar category

Gallery

La Passion Classic Hotel

Day Meals

Breakfast at hotel

Lunch at local restaurant

Day 3 1 / 6

Day 3 2 / 6

Day 3 3 / 6

Day 3 4 / 6

Day 3 5 / 6

Day 3 6 / 6

DAY 3 HA LONG BAY DAY CRUISE

08:00 – 08:30 AM: Hotel Pick-up

Our car and tour guide will pick you up from your hotel to begin the journey to Tuan Chau Island in Ha Long City. Enjoy a smooth ride via the new expressway with a short rest stop along the way to stretch your legs.

12:00 PM: Board the Cruise & Lunch

Arrive at Tuan Chau Harbor, step aboard your cruise, and receive a warm welcome. After a brief safety introduction, embark on a magnificent 5-hour journey through Ha Long Bay’s emerald waters. Enjoy a delicious Vietnamese lunch served onboard while gliding past thousands of limestone islands, admiring fascinating rock formations like Fighting Cocks Islet and Thumb Islet.

01:45 PM: Discover Bo Hon Archipelago

Arrive at the Bo Hon Archipelago for an afternoon of unforgettable exploration:

Surprising Cave (Sung Sot Cave): Step inside and marvel at the impressive stalactites and stalagmites uniquely shaped like sea creatures.
Luon Cave: Glide through a tranquil lagoon surrounded by towering cliffs with a fun kayaking or traditional bamboo boat experience.
Titop Island: Relax on the stunning crescent-shaped sandy beach, or challenge yourself to climb to the top of Titov Peak for a breathtaking 360° panoramic view of Ha Long Bay.

04:30 PM: Sunset Journey Back

Return to the cruise and unwind as you head back to Tuan Chau Harbor. Take in the stunning sunset, sunbathe on the sundeck, listen to music, and share stories with fellow travelers amid this natural wonder of the world.

06:00 PM: Disembark & Return to Hanoi

Disembark at the harbor and begin your comfortable transfer back to Hanoi via the expressway.

08:00 PM: Arrive in Hanoi

Our driver will safely drop you off at your hotel in the Old Quarter. End of an incredible day out on the bay!

Activity

Visiting Surprising Cave

Ticket Included

1 / 3

2 / 3

3 / 3

Activity

Kayaking

Ticket Included

1 / 3

2 / 3

3 / 3

Shuttle Bus

Transfer by bus

From

La Passion Classic Hotel

Tuan Chau Harbor

La Passion Classic Hotel

Stay At

La Passion Classic Hotel

Check In 2:00 PM 1N Check Out 12:00 PM (Noon)

Stays will be allocated based on availability or similar category

Gallery

La Passion Classic Hotel

Day Meals

Breakfast at hotel

Vietnamese lunch on cruise

Day 4 1 / 3

Day 4 2 / 3

Day 4 3 / 3

DAY 4 DEPARTURE

Airport Transfer

To ensure a smooth departure, our driver will arrive at your hotel 3 hours before your scheduled flight time. Sit back and enjoy a comfortable private transfer directly to the airport.

Farewell & Safe Flight

Complete your check-in and fly back home. Have a safe flight, and thank you for choosing us to organize your Vietnam trip. We hope you carry home wonderful memories and see you again soon!

Shuttle Bus

Transfer by bus

From

La Passion Classic Hotel

Airport

Day Meals

Breakfast at hotel

Trip Summary

7 Activities 4 Transfers 3 Hotels

Day 1 - HANOI ARRIVAL – CITY TOUR HALF DAY

1 2 1

2 Activities:

Visiting Temple of Literature
Visiting Hoa Lo Prison Museum

Transfer: Transfer from La Passion Classic Hotel to La Passion Classic Hotel

Hotel: Check-in at La Passion Classic Hotel

Day 2 - HOA LU – TRANG AN – MUA CAVE

1 3 1

3 Activities:

Visiting Hoa Lu Ancient Capital
Exploring Trang An Heritage Site
Conquering Mua Cave

Transfer: Transfer from La Passion Classic Hotel to La Passion Classic Hotel

Hotel: Check-in at La Passion Classic Hotel

Breakfast at hotel

Lunch at local restaurant

Day 3 - HA LONG BAY DAY CRUISE

1 2 1

2 Activities:

Visiting Surprising Cave
Kayaking

Transfer: Transfer from La Passion Classic Hotel to La Passion Classic Hotel

Hotel: Check-in at La Passion Classic Hotel

Breakfast at hotel

Vietnamese lunch on cruise

Day 4 - DEPARTURE

Transfer: Transfer from La Passion Classic Hotel to Airport

Breakfast at hotel

From USD

$280

$233 Per Person

Scenic Journey

From / To: Hanoi / Hanoi

Places: Hanoi, Ha Long Bay, Ninh Binh

Meals: 3B - 2L

What’s inside the package?

Inclusions

All activities on the itinerary
24/7 hotline support guaranteed.
Meals (not drink) as stated in the itinerary (B: Breakfast; L: Lunch)
Experienced English-speaking guide;
Entrance fees for all visits as mentioned in the itinerary;
All transportation on tour
Accommodation

Exclusions

Drinks
Early check in & late check out room
Travel insurance (we highly recommend that you purchase adequate insurance).
International flight tickets or domestic flights
Vietnam Visa
Tipping for guides, drivers, hotel staff, restaurant staff, boat rider, etc.
Personal expenses, such as laundry, telephone, drinks, etc.
Meals, if not specified in the itinerary
All other services not specified in the itinerary Surcharge for Peak season, Tet Lunar New year holidays, and compulsory dinner at some hotel & resort on Xmas and New Year’s Eve.

Booking and Payment Policies
- The customer will receive a payment confirmation receipt via email within 15 minutes after successful booking.
- The booking confirmation voucher will be sent via email within 48 hours after the deposit has been received.
- A deposit of 30% of the total tour cost is required to confirm the booking. This does not include prepaid services such as flight tickets, train tickets, early bird offers, or other services requiring advance payment.
- The remaining balance must be paid on the tour’s starting date.
Cancellation Policies
Cancellation fees are calculated based on the total booking value, according to the following conditions:
- 30 days or more before departure: The deposit will be refunded after deducting any applicable cancellation fees charged by service providers, including airlines, cruise operators, railway companies, and hotels.
- 29–20 days before departure: A cancellation fee of 30% of the total booking value will apply, plus any applicable cancellation fees charged by service providers.
- 19–15 days before departure: A cancellation fee of 50% of the total booking value will apply, plus any applicable cancellation fees charged by service providers.
- 14–7 days before departure: A cancellation fee of 70% of the total booking value will apply, plus any applicable cancellation fees charged by service providers.
- Less than 7 days before departure or no-show: A cancellation fee of 100% of the total booking value will apply.
Payment Terms Policies
- 100% of the total tour cost must be paid by the tour’s starting date, in accordance with the agreed payment schedule.
Changing tour program and refund policies
- Once the final itinerary, services, and prices have been agreed upon and the booking deposit has been paid, any requested changes will be subject to the following conditions.
- Changes requested at least 15 days before departure: Customers may request up to 3 itinerary changes free of charge. Additional changes from the 4th request onward will incur extra fees.
- Free changes do not apply to flight tickets, train tickets, prepaid services, early bird offers, or hotel bookings subject to separate cancellation or amendment policies.
- Changes requested less than 15 days before departure: Lily’s Travel reserves the right to refuse changes. Any additional costs incurred due to approved changes must be paid by the customer.
- Changes requested after the tour has started: Lily’s Travel reserves the right to refuse changes. Customers will be responsible for any additional costs resulting from approved changes.
- In the event of unforeseen circumstances such as natural disasters, storms, accidents, injuries, or food poisoning, Lily’s Travel will provide assistance with itinerary changes or refund arrangements where applicable.
Refund Policies
- Approved refunds will be processed within 10–14 business days.
- Refunds will be issued through the original payment method.
- Any bank charges, intermediary bank fees, or applicable administrative fees will be borne by the customer.
- In cases of force majeure, including natural disasters, flight cancellations, epidemics, or other unforeseen circumstances beyond reasonable control, both parties will discuss and agree on an appropriate resolution.
- If Lily’s Travel is able to resell services cancelled by the customer, the amount recovered from the resale will be refunded to the customer.
Additional Terms and Conditions
1. Flight delays, flight changes, or passport-related issues caused by the customer do not automatically exempt the booking from the applicable cancellation policy. Lily’s Travel will provide reasonable assistance where possible.
2. No refunds will be provided for uncontrollable circumstances such as hotel construction or adverse weather conditions, except where otherwise agreed under applicable force majeure arrangements.
3. Private tour prices may be adjusted if the number of participants decreases, as transportation and tour guide costs may remain unchanged.
4. Tour itineraries may be adjusted due to weather conditions, government regulations, local policies, or other unexpected circumstances. Customers will be informed when such changes occur.
5. By confirming the booking, customers acknowledge and agree to the applicable terms and conditions.