Reviews

Five stars doesn’t feel enough. Ms. Mina and the team were outstanding throughout our tour—quick responses, thoughtful guidance, and a calm presence when hiccups popped up. The itinerary ran smoothly, recommendations felt local (not tourist-trappy), and the surprise gift at the end was such a classy touch. They anticipated needs we didn’t even know we had, and that level of care turned a great trip into an unforgettable one. Grateful, impressed, and already planning our next booking with them and also recommend to my friends

We planned this VIETNAM trip of 13 Pax (5 Families) 10days with Lily Travels after comparing around 5 travel agencies. But Lily tour cost was competative and of course quality without any deviation from the original agreement.We covered Hanoi, Halong bay ,Danang , Phuquoc & Hochiminh city including hotel , Domestic Air Transfer, visa and tour as per Itenerary with Lily tours.Mr. Min from Sales has planned and negotiate many occasions to fix our tour in a specified budget. He is honest, professional to the customer and dedicated for his company . Despite of many time changes in our plan and itenary , he never dissapoint us to suit our requirements.Ms Mina taken care us after landing in Vietnam very smoothly with prior information about the tour and pick up and drop procedures , for which we appreciate her responsibility.

We couples from India had a wonderful 6 days tour in Vietnam last week of March 2026 with Lillys Travels, Vietnam. Ms. Mina was our tour programmer. I would say she is very particular and having good convincing skill what exactly required for. Everything was well organised and timely reminders from Ms. Mina, made easy for us to roam around in Vietnam. Everyday she used to send the details of next day program. Ms. Mina was all time available in whatsapp whenever I have a question. We had overall wonderful experience in Vietnam with Lillys Travels and with Ms. Mina. I suggest Lillys Travels for everyone if you look for a tension free tour in Vietnam....Of course I mention Ms. Larissa from Lilly Travels who helped me to initial booking formalities. Thanks and love to Ms. Mina and all lovely team of Lilly's Travels, Vietnam.....

We recently visited Hanoi, Vietnam as a group of six, and the experience was truly wonderful. Lily’s team took care of every detail, making our trip completely hassle-free. I would gladly recommend Lily’s services to my friends and family.A special mention goes to Mina, who supported us throughout the journey by guiding us and providing all the information we needed at the right time. We are extremely happy with the service, and without a doubt, our next trip will also be with Lily.

I went on a day trip to Ninh Binh on 20 February 2026, organised by Lily's Travel Agency. My first contact with the company was with Ngan (Amy) who was very friendly and helpful. She put me in contact with Minh who arranged this trip for me at short notice. Mina then dealt with the administration of the trip by providing clear instructions of what to expect from the trip. I really enjoyed this day trip. There was a variety of activities throughout the day with a lovely buffet lunch included. Thank you team for making this day trip possible for me.

Myself and my friends booked a 10 day private tour, south to north through Lily's travel agency (LTA). All our hotels, internal flights, tours etc. were taken care of. It was truly a one stop shop. All we had to do was to indicate where we wanted to go, what we wanted to do and indicate whether we wanted a 3, 4 or 5 star type accommodation. The price quoted was very competitive. Mia and Lucy went that extra mile to make sure everything was in order. Communication was prompt and we could always get through to one of them. We highly recommend LTA to anyone who may require their services.

Lovely experience from the word go!Po - one of the kindest sweetest wonderful person I dealt with for help on itinerary, evisas, local flights etc etc. Loved every conversation with him. Great chap, give him a good raise he will take you places (Note for Lilys) Lucy - lovely lady who was very proactive with her work, helped us great deal in our airport transfers, Sims, local travels everywhere in Vietnam. Lily Travels for their wonderful work culture that they have nurtured among these young minds. Just fabulous guys, you have given me great memories in Vietnam. People of vietnam are so respectful and gratitude. Im leaving part of me back in Vietnam.

Our Vietnam family holiday became truly unforgettable thanks to Lily’s Travel, Hanoi. From the moment we landed in Ho Chi Minh City until our departure from Hanoi, every detail was thoughtfully planned and flawlessly executed.Our 8-day journey across Ho Chi Minh City, Da Nang, Hoi An, and Hanoi included comfortable hotels, private airport transfers, well-timed group tours, and unique experiences such as the Ba Na Hills cable car ride, Golden Hand Bridge, Fantasyland, Halong Bay cruise ride, Coconut boat ride, and historical Cu Chi Tunnels. Everything ran smoothly, allowing us to relax and enjoy Vietnam’s beauty without any stress. The Lily’s Travel team, led by Mr C’jay, were always prompt, polite, and reassuring in their communication. He responded even after office hours. The tour cost was reasonable and provided excellent value for money. Our appreciation also goes to little Ms Lily, who personally guided us during our Hanoi city tour. Her deep local knowledge, friendly nature, and thoughtful arrangements—including a customised vegetarian lunch—made the experience very special. The visit to Hanoi Train Street was a great fund and Temple of Literature was a historical memory. Car driver Mr Anh Khiem during the Hanoi private tour also deserves appreciation for driving safely within the chaotic traffic in the small streets of Hanoi. It is worthwhile mentioning that the car was technically very good and made in Vietnam. The highlight of the trip was undoubtedly Bana Hills and Fantasyland , where the temperature dropped dramatically to 2°C with strong winds, offering a once-in-a-lifetime experience along with breathtaking views and a well-organised Indian lunch. Best time to visit Vietnam is Nov mid to March. Lily’s Travel didn’t just organise a tour—they created memories. I highly recommend them to anyone visiting Vietnam and looking for a reliable, professional, trustworthy and caring travel partner. I’ll avail myself of their services during my next trip to Vietnam. Very Good job Lily's team, Keep it up.

We had an amazing experience with Lily’s Travel Agency during our Vietnam trip, traveling from South to North — Ho Chi Minh City, Da Nang, and Hanoi.Everything was well planned — great hotels, smooth airport pickups, and perfectly arranged day travels. We explored a lot without any stress because everything was organized properly.A special shoutout to Mina — she was outstanding. Gave timely updates every single day, clear instructions, reminders, and even guidance on what kind of clothes would be best for the next day’s travel. As first-time visitors, this constant support also gave us a strong sense of safety and confidence throughout the trip.Thanks to Po as well for planning the itinerary exactly as discussed. Overall, the entire journey was smooth, professional, and enjoyable.Highly recommend Lily’s Travel Agency for a well-managed and stress-free Vietnam trip.

Lily travels is simply gold standard when it comes to managing your Vietnam holiday and I can say that with confidence having traveled across many countries and dealt with many agencies and tour operators nothing comes close to the care, warmth and precision with which they handled my trip.Attention to the tiniest of detail, welcoming guides and drivers at every stop. Best possible recommendations for activities, proactive follow ups at every step of the journey, immediate response to a question, extremely professional and transparent pricing unlike some other travel agents who try and sell add ons once bought. Their team delivered on every commitment made in the iternary to the fullest without asking for one extra cent over the contract. Pro tip: book with them private tours wherever possible it doesn’t cost much but the experience is simply amazing that your family will cherish for a lifetime. Even group cruise tour was great but personal tours adds the flexibility and sense of luxury. Thank you Lily holiday for the wonderful experience and making vietnam our special place. Will see you guys again.