Sapa

Dear Rosy and Tracy, my Heartiest Thanks for planning this Vietnam Tour.It was amazing, Vietnam is a beautiful country. We enjoyed ourselves thoroughly, the trip was very well planned. We did a full 12 days tour from Ho Chi Minh to Hanoi.The booking was done smoothly and quickly.Pickup service were on time.The Tour Guides were well versed in English and explained the historical sites properly.The Hotels were mostly good, we had few issues which were quickly resolved at the hotel's front desk itself. The HaLong Bay Cruise was our first one and it was magical.On this note, overall we are very satisfied with the service provided and customer care provided by Lily's Travel Team and special thanks to Rosy and Tracy who made this trip memorable for a lifetime.

We had a fantastic time in Hanoi with Lilys travel organising all our transport including sleeper bus to Sapa . Very good guides and taxis . Very good communications plus a hot line if needed .Sam and Stella was behind us all the time checking up if we are ok ! Senior travellers this is the way to go . We loved Vietnam .Will be back with Sam and Stella

As this was our first time to Vietnam and only had limited time, we made a bit ambitious itinerary which hard to do if you arrange by yourself. Randomly, we contacted Lily's Travel Agency through google and talked to Doris. Doris was very attentive to accommodate our preferences and very fast to respond us with the offering. Next day, Mina contacted us to specify the schedule day by day i.e. driver, tour guide, hotel, cruise. All the arrangements went smoothly. She also recommended us with restaurants, cafes, shops near our hotel. In summary, our short gateway at Hanoi & Sapa was wonderful. We really recommend Lily travel to arrange your private trip while in Vietnam. Thank you so much for Doris & Mina and all team of Lily Travel. They are amazing, any time we need their help, they will respond immediately. We will contact them again for future Vietnam trip.

Lily’s travel have our hole trip planned and it was amazing! They were always available for us and specially Mina ️ everything was like we wanted! I surely recommend to book a trip with this agency, they take care of everything.

Mina helped us plan everything smoothly, from Halong Bay to Sapa, and even little details like SIM cards and local food spots. The service was not only efficient but also genuinely caring. You can feel their passion in everything they do