Ha Noi

Lily's Travel Agency in Ha Noi has the best customer services to guide your next trip to North of Vietnam. They went above and beyond to accommodate our trip from Ha Noi to Sapa and Ha Long Bay. I will definitely use the agency again in a heartbeat, highly recommended!

I just wanted to express my heartfelt gratitude for the amazing trip to Vietnam. Your love and support made the journey truly unforgettable. A special thanks to Sora and Rosy for their exceptional assistance throughout the trip. Looking forward to more adventures with your team in the future! Cám on ️

I had an incredible experience with Lily Travel Agency during my 15-day trip to Vietnam last December 2023. Thanks to the exceptional service from May and Koi, the entire trip was hassle-free and cost less than $1000. I visited nine cities: Hanoi, Sapa, Halong Bay, Ninh Binh, Da Nang, Hue, Hoi An, Phu Quoc, and Ho Chi Minh City.May and Koi planned everything meticulously, ensuring I never had to worry about anything. One instance that stood out was when I needed cash urgently to pay a Grab driver, and May helped me out without expecting repayment. Another time, during my Ninh Binh trip, the tour guide missed Mua Cave, and Koi promptly refunded the money for that part of the trip.Their kindness and efficiency made my trip truly memorable. The Vietnamese people are incredibly warm and supportive, and I was deeply touched by their culture. I highly recommend Lily Travel Agency to anyone planning a trip to Vietnam and have already shared their name with a few friends. Just a small suggestion regarding bus booking for intercity trips, it would be helpful if you please share the bus type details with the person before booking, so that any sort of inconvenience can be avoided.Thank you, Lily Travel Agency, and especially May and Koi, for making my Vietnam trip so beautiful and stress-free. I feel blessed to have had you handle my journey. Thank you so much!

Not all itineraries will go according to plan. Hence when something unexpected happens, one will feel safe to have someone assuring to put things in place for one.Lily's Travel Agency is such a company that delivered 100% on their promise "Trust is more valuable than gold".When one of the day tours started earlier than our hotel's breakfast time, they called our hotel to pack breakfast for us to eat on the bus.While waiting for many hours to board our sleeper bus after arriving in Hanoi, Vietnam, they offered a nice guest place in their office for us to relax and freshen up to get ready for our next trip.Just before and after everyday tour, they will message to check on us and to seek our feedback for improvement.We are glad to be in the great hands of Lily's Travel Agency. Overall, we enjoyed our trip planned by them very much. Most importantly, they have earned our trust.We highly endorse and recommend Lily's Travel Agency in Hanoi, Vietnam, to those planning their next holiday there.John Wong and Sok Foon 6 - 12 Jun 2024

I started off my trip by meeting with Tony and giving him my trip details to build the perfect itinerary. He made everything seamless despite my friends and I having different arrivals and departures. The team we met with in Hanoi were incredibly wholesome and ready to take care of questions, concerns and any other arrangements as needed. We spent 7 days going from Sa Pa to Ha Long Bay and everything was perfect. Thanks again to Quynh Huong, Tony, Anh Hong, Chi, Linh, Nhi, Mina, Hường Vũ, Meo Meo, Nhật Hồng and Ngọc Ánh and the rest of the Lily’s Travel Team for such an incredible trip.