About Lily’s Travel

Lily’s Travel Agency is your number one Hanoi Travel Agent, helping you to plan and book Vietnam travel experiences, adventures and itineraries for more than 15 years.

We are proud to provide honest, tailored advice and services to each and every client to make sure their trip to Vietnam is amazing in every way.

Browse through our website to get inspired with tour itineraries and contact us to create your custom Vietnam trip! We are proud that Lily’s travel is ranked 5-stars on Tripadvisor. The satisfaction of visitors is our happiness and motivation. We are always eager to listen to our customers’ suggestions and requests as: In Lily’s travel agency, we always insist in our mind and our heart that “TRUST IS MORE VALUABLE THAN GOLD”

Company Overview

Lily’s Travel also supports travellers with transportation by bus, train, and plane, as well as visa arrangements and even laundry!

Our team is young, enthusiastic and highly responsible for all the customers! All of our employee earn a bachelor’s degree in Tourism. Our team always have drastic initiative and creativity in work under the leadership of sensitive leader. The people of Lily always bring with them their own culture, built and cultivated by the intelligence and ceaseless creativity of the staff.

Through the long journey of growth and development, it is them who have made good values, contributing to the success of the agency today.
Fast and reliable for contacting in advance by email or in person. If Lily is not there, you always can put trust on them.

Meet Our Team

Our team is young, enthusiastic and highly responsible for all the customers! All of our employee earn a bachelor’s degree in Tourism. Our team always have drastic initiative and creativity in work under the leadership of sensitive leader. The people of Lily always bring with them their own culture, built and cultivated by the intelligence and ceaseless creativity of the staff. Through the long journey of growth and development, it is them who have made good values, contributing to the success of the agency today. Fast and reliable for contacting in advance by email or in person. If Lily is not there, you always can put trust on them.

trung-bui
Trung Bui
CEO
  • Over 20 years in Finance and accountancy
  • Certificated in financial management and business with languages
  • Over 15 years in Travel Industry, specially in social/economic/business studies
  • Fullly skilled in finance and management of international group
  • Relevant management experience in other areas of the leisure or tourism industry such as hotels or airlines
lily-nguyen
Lily Nguyen
Founder
  • Over 20 years in Travel industry
  • Certificated in leisure studies and human geography
  • Professional skill in commercial, broadcasting and other customer services plan
  • Fully experienced in organizing, directing, controlling and evaluating through the middle, commercial managers, broadcasting and other service industry of tourism
  • Bachelor’s degree in hospitality or travel
  • Established and developed Lily's Travel in a 4 m2 room with only 4 people
  • Spend a lot of time for charity activities and community benefits
  • Spend a lot of time traveling around the world to get acknowledgment about cultures and pass experiences to Lily's members
  • Living according to the Buddha's point of view
  • Paying special attention to material and spiritual life as well as the inner development of oneself as well as all employees
vani-pham
Vani Pham
Sale Director
  • Over 10 years in Travel industry
  • Certificated in Travel and Tourism management, Business administration
  • Experienced in special positons: Hostel Manager, CEO assistant (in Rakuna International Company), Tour Sales Director (at Faculty of Management and Tourism Life - Hanoi University) 
win-nguyen
Win Nguyen
Marketing Director
  • Over 9 years in Travel industry
  • Certificated in Tourism management, Business administration
  • Full experienced on hotel and restaurant manager, travel consultant, marketing digital
tim-cao
Tim Cao
Vice Sale Director
  • Over 10 years in Hotel and Travel industry
  • Certificated in Business administration, Tourism service and Travel Management
chun-chun
Chun Chun
Vice Sale Director
  • Over 10 years in Travel industry
  • Experienced in consulting for customers from South East Asian countries such as Malaysia, Singapore and Taiwan
tracy-vu
Tracy Vu
Sale ondesk Manager
  • Over 6 years experience on Travel industry
  • Experinced in some position: consultant, hotel receptionist
chi-chi
Chi Chi
Sale maneger (Chinese Market)
  • Frequenly in Chinese
  • Used to be a member of AIESEC NGO and Free tour guide in Hanoi NGO
  • Fully experienced in customer management sercive for ecommerce companies
  • Over 4 years in Travel industry
mr-duong
Mr Duong
Customer Service Manager
  • Cetificated in Tourism Department of Hanoi Open University
  • Former Coordinator at VPV Organization.
  • Over 7 years in Travel industry as Travel consultant
elena-bui
Elena Bui
Senior Sale
  • Cetificated in Business administration of Hanoi University
  • Over 8 years in Hotel and Travel industry
anh-chu-ngoc
Anh Chu Ngoc
Accounting and Administration Manager
  • Certificated in Accounting of Academy of Finance
  • Over 3 years in Travel Industry
daisy-ha
Daisy Ha
Office Manager
  • Certificated in Hanoi National University of Education
  • Over 3 years in Hotel and Travel Management
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