Win Nguyen is a senior leader with over 9 years of experience in the travel industry, combining strong expertise in operations, product development, and digital marketing. With a hands-on background across multiple roles, he plays a key role in shaping service quality, business strategy, and sustainable growth at Lily’s Travel.

• Over 9 years of experience in the travel and hospitality industry
• Certified in Tourism Management and Business Administration
• Extensive hands-on experience across hotel operations, restaurant management, travel consulting, and digital marketing
• 8+ years of experience in digital marketing, driving growth and customer acquisition
• Strong ability to connect operations, product, and marketing to deliver consistent customer experience
• Focused on building scalable systems and maintaining high service standards across all touchpoints

“Integrity is not declared—it is built, action by action.”